PRACTICAL HELP. PLAIN ENGLISH.
For independent businesses.
For the things you do every day.
I help businesses reply to Google reviews with care, and help people get started with ChatGPT or Claude.
Clear scope before we start
Human judgement throughout
You stay in control
01 / HOW I CAN HELP
Start with the task that matters to you. Each service has a clear focus, with the work agreed before anything begins.
FOR INDEPENDENT BUSINESSES
Thoughtful replies to your Google reviews, written in your voice, checked by a person and posted with your permission.
FOR BUSINESS & EVERYDAY LIFE
Set up ChatGPT or Claude around the things you actually do, with practical guidance and a straightforward guide to keep.
BUSINESS CHECK-UP
An online visibility check: look at your public presence, understand the gaps and decide what to tackle first.
WORKING, OPERATOR-LED SYSTEM
Bring knowledge, projects, AI models and tools together to move a real job from request to checked result.
The visibility check has a case-specific scope, price and timing agreed before work begins. Any implementation would be separate work. Illustrations show the approach, not client results.
SELECTED WORK
Examples from Wayne’s website and Axis work. The clients’ words describe their own experience; they are not measured business results.
CLIENT WEBSITE · JUNE 2026
A completed WordPress refresh bringing the services, gallery, training and enquiry path together.
See the live client website“The design quality speaks for itself, but what stayed with me is how easy Wayne made the whole process.”
“Instead of just having ideas in my head, I now have a proper 12-week occupancy and profit plan, outreach strategy, project contact list, and weekly actions to follow.”
“I have been able to automate a substantial number of my repetitive tasks, which has effectively reduced my workload.”
02 / THE WAY WE WORK
Technology can help with the work. Understanding your business, checking the details and deciding what is right still matter.
Let’s talk about what you needTell me what you want help with. We agree a sensible focus, what is included and any cost before you decide.
Work through the agreed task with care. Check facts, make uncertainties clear and bring decisions back to you.
Leave with the work, guidance or next steps we agreed. Anything ongoing is a separate conversation.
03 / MEET THE TEAM
I’m Wayne Francis. I help people put useful tools and thoughtful processes to work.
My background is in commercial operations and procurement in regulated public sector work. I have a BSc (Hons) in Computer Science with Business. I bring that operational and technical experience to each practical job.
That might mean taking review replies off your list, helping you feel more confident with ChatGPT or Claude, or working out what your business could make clearer online.
We start with what you need. You don’t need a technical brief, and you don’t need to know all the answers before we talk.
Tell me what you have in mind04 / A FEW DETAILS
Choose the service closest to your need, or tell Wayne what you are trying to do. A short description of the task is enough to begin. There is no need to choose a package before making contact.
Ask Wayne about the free 14-day review reply pilot. We first confirm that it fits your business and agree the scope, approval steps and written permission. The pilot starts only after that agreement and does not continue automatically. Other work needs an agreed scope and price. Any paid ChatGPT or Claude subscription is separate and stays in your name.
No. You sign in to your own AI account. Review posting needs an agreed setup and your written permission. An initial visibility check uses public information. Any additional access is discussed and agreed first.
No. AI may help prepare work, but people check it. AI setup is guidance and practice, not a promise of automatic actions. Integrations, ongoing support and changes to your website need their own agreed scope.
No. Review replies do not guarantee more reviews, and a visibility check cannot guarantee rankings, traffic or enquiries. The focus is on clear, accurate work and practical improvements you can understand.
LET’S FIND YOUR STARTING POINT
A task, a question, or something you’re unsure about.
Tell me a little. We can take it from there.
A SIMPLE FIRST CONVERSATION
Not sure yet? Start with a general enquiry.
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