Privacy notice

Last updated: 9 November 2026.

This notice covers visits to waynefrancis.co.uk and enquiries about the services described here. It does not replace a separate agreement or privacy information for work carried out for a client.

Who is responsible

Wayne Francis is the public brand. SF&W Project Solutions is the trading business responsible for handling enquiries. Axis AI is a method and product layer, not the trading company.

What information is involved

These pages do not submit a web form or take payment. The contact controls prepare an email draft on your device. Nothing is sent to us until you choose to send it from your email service. If you do, we receive the details you include, your email address and ordinary email metadata. Please do not include passwords or sensitive information in an initial enquiry.

The website delivery and security services may process technical information such as IP address, browser details, requested page and time of access to serve and protect the site. The site is hosted through OpenAI Sites and delivered using Cloudflare infrastructure. The pages do not contain an advertising pixel or an optional analytics script in our site source.

Why we use it

• To answer your enquiry and discuss the service you requested.
• To prepare a proposal or take steps before a possible contract where you ask us to do so.
• To protect the website and keep appropriate business records.

Our usual lawful basis for handling an enquiry is legitimate interests in responding and managing a prospective business relationship. Where you ask for a quote or service, steps before entering a contract may also apply. Website security is handled under our legitimate interests in protecting the site. We do not add you to a marketing list merely because you make an enquiry. Any marketing contact must separately meet UK GDPR and PECR requirements.

Who receives it

Our website hosting and security providers process technical visit data. Our business email provider processes email messages you send. We do not sell enquiry details. If service delivery later needs another provider or access to review or account information, we will agree the scope and controls with you separately.

How long we keep it

We keep enquiry correspondence while it is needed to respond, manage an agreed relationship, and meet relevant business, legal or accounting obligations. We review information that is no longer needed and delete or anonymise it. Ask us about the period applying to a particular message.

Your choices and rights

You may ask to access, correct, erase or restrict your personal information, and may object to processing based on legitimate interests. If consent is used for a particular purpose, you can withdraw it. Email wayne@waynefrancis.co.uk to make a request.

You can also complain to the Information Commissioner’s Office. Contacting us first can help us resolve a concern.

Changes

We will update this notice before introducing a web form, optional analytics, booking platform or another way of collecting information on this site.